Users are reporting fresh issues with the Airtel Xstream app, particularly when trying to watch live sports via Sony LIV.
Instead of a smooth stream, the app is showing repeated error messages, leaving subscribers unable to watch matches in real time.
The frustration is understandable.
Airtel has consistently pitched Xstream as a comprehensive hub that bundles live TV, OTT platforms, and sports streaming into one app.
But when core features fail, especially during high-demand live matches, it undermines the entire value proposition.
Sports viewing is time-sensitive; a dropped connection or an error screen doesn’t just inconvenience fans, it ruins the very reason they signed up for the service.
What’s more concerning is that the issue seems tied to Airtel’s integration with Sony LIV, as the latter’s standalone app continues to function normally. This points to gaps in execution and coordination between the two companies.
Partnerships in streaming only make sense if the delivery works seamlessly; otherwise, customers are left juggling multiple apps or reconsidering whether bundled services are worth it at all.
For Airtel, fixing this quickly is crucial.
But, as per the recent updates, they are getting pretty reactant with it. Things keep on happening and Xstream, it keeps on messing up.