Subscribers of Disney+Hotstar are complaining about too many ads on the platform. There was a very important match today for the cricket fans. India plays against Australia in the semi finals of the women’s T20 World Cup today and the match has been terribly interrupted by ads. Subscribers having to watch ads throughout the match is a real problem and users are angry over the incident.
But this is not the only problem. Apart from ads, the server of the platform went down several times and there were many hang ups in between the match. The women’s cricket team is doing a great job and the fan base is increasing day by day. People are very emotional when it comes to cricket and interrupting such an important event with continuous advertisement, it is not at all commendable.
Some users, on the other hand, are just frustrated about the repetition of the same ads. That can be frustrating when you are trying to focus on a match. Disney+Hostar has made a good name in the OTT industry of India and these types of mistakes can terribly affect the goodwill of the platform.
Disney+Hotstar has a huge user base in India and it has delivered quality content over the years to impress and build trust. Such mistakes prove to be very negative for the platform when not taken care of. The platform needs to pay heed to what the subscribers want and they have to learn from the mistakes of other platforms like SonyLIV.