Many cricket fans were excited to watch the new England vs India Test series. Interested in seeing how much India can rack up the score before England gets to bat. But for those who tuned in on JioHotstar, the experience turned out to be quite disappointing. Viewers across social media, especially on Twitter, have been voicing their frustration about the poor quality of the broadcast.
The biggest complaint is about the way the match looks on screen. The graphics seem basic and outdated. The scorecard, which is supposed to clearly show who’s batting and how many runs have been scored, is not designed well and looks very cheap and phoned in. Some even said that watching highlights on YouTube felt much better and more polished.
The audio is another big issue. You can barely hear the crowd or the players. That background noise is what brings energy to the game, and without it, the match feels dull. It’s almost like watching a match no one is excited about, even when your volume is up.
On top of that, many people are unhappy about the video quality. Even with a good internet connection, the stream does not give an option for higher resolution. There’s no 4K quality, which is a normal expectation these days.
For a platform like JioHotstar, which wants to be the go-to place for sports, this kind of basic mistake is hard to ignore. Fans are clearly unhappy, and unless things improve soon, Jio might lose the trust of the very audience it’s trying to attract.