Indian OTT platforms are not disappointing when it comes to messing up sports live streams. From Hotstar’s era to JioCinema’s fumble, and now SonyLIV is the latest addition to the list. They have a lot to make up for to their fans. They are definitely testing the patience of their audience.
Firstly, the fans didn’t take the price hike before the UCL final positively, but SonyLIV somehow outdid the other platforms in one night with some major mistakes and fumbles.
The UCL final is one of the biggest nights in sports, so fans expected a seamless experience. However, things didn’t go as planned.
The entire stream was filled with hurdles. For starters, it buffered more than expected, prompting fans to complain about it on Twitter. SonyLIV responded with some generic replies.
The problem wasn’t only present in the SonyLIV app; it was also on the website.
Additionally, some users experienced sound glitches, which left a bad impression. The quality of streaming also depleted significantly, something fans are unfortunately starting to expect from all sports streams now.
Fans marked it as the worst experience in a UCL final. A similar issue occurred during the FA Cup final, yet the platform learned nothing from it, despite knowing that the UCL would have a much higher stake than any FA Cup.
If this is the future of sports streaming on OTT, it looks bleak. Although OTT makes the experience more accessible and brings it to smaller screens, linear cable was far more dependable and consistent.
While the audience won’t be going back to linear cable, OTT platforms need to improve their game more than they anticipate. The experience has been really disappointing, and OTT platforms need to fix this, or people will definitely become more frustrated.
@SonyLIV one of the worst platforms to watch anything live. Imagine paying a subscription fee and having to deal with constant buffering during a UCL final. Shittiest OTT ever
— Red Rabbit (@RedRabbit_15) June 1, 2024
@SonyLIV why are you hanging so much on a champions league final night???? #sonyliv #championsleague
— Aditya Singh (@Adithegunner) June 1, 2024
@SonyLIV WHY IS THIS HAPPENING?????? pic.twitter.com/TO6naAKi1b
— Aman Kedia (@amankedia999) June 1, 2024
@SonyLIV I want a full refund of the money I've paid. Your website isnt working at the time of Champions League final. The most important time. Kindly do the needful immediately. Totally unacceptable.
— Dr. CA Abhishek Murali (@Dr_CA_Abhishek) June 1, 2024
@SonyLIV Please check this asap.UCL final is on , cant open it on my laptop browser. pic.twitter.com/W2t8PiWlu1
— ankit chauhan (@IloveTroubles) June 1, 2024
@SonyLIV @SonySportsNetwk Love your consistency in being the shittiest and most unreliable app for big time live stuff. UCL Final stream is messed up in Bangalore, India. Do something, and get your shit together you morons.#SonyLivSucks
— Sudhanshu Singh (@sudsingh09) June 1, 2024