It seems like troubles are far from over for SonyLIV. A powerhouse in regional OTT, the platform is quickly becoming a growing headache for many of its users. The past few weeks have been turbulent for the streamer, from the controversy surrounding its broadcast of the India vs. Pakistan Asia Cup 2025 match to technical glitches and poor UEFA Champions League streaming, and now yet another issue: the official SonyLIV website itself has been malfunctioning for several days.
A quick search on Twitter reveals a steady stream of complaints from users unable to access content, log in, or watch videos without constant interruptions. Many report that the website fails to load, displays error messages, or shows nothing but a blank screen. What’s puzzling is that the SonyLIV app seems to be working just fine on smartphones, leaving desktop users particularly frustrated.
Even those who manage to log in and start streaming on the website are often disappointed by the poor video quality.
The timing of these glitches is especially frustrating for sports fans. SonyLIV is a go-to platform for major sporting events, and users are venting their anger about missing crucial moments due to buffering, lagging, or complete streaming failures.
Some users have attempted basic troubleshooting, clearing cache, deleting cookies, and disabling ad blockers, but the issues seem widespread and not tied to individual settings. The sheer volume of complaints points to a larger, systemic problem with SonyLIV’s infrastructure.
This isn’t the first time SonyLIV has been criticized for technical issues. For years, the platform has faced backlash over its clunky interface, app stability, and live-streaming performance, particularly during high-traffic events.
With complaints continuing to rise, SonyLIV faces a significant challenge. In a competitive OTT market, poor user experience can lead to customer churn and lasting damage to the brand’s reputation. This situation is a reminder that good content alone isn’t enough; a smooth, reliable platform is just as essential.
Right now, many SonyLIV subscribers feel they’re not getting their money’s worth. Stay tuned for more updates.