A growing number of OnePlus 13 users are voicing frustration over a persistent issue: both JioHotstar and Prime Video refuse to install on their devices. Instead of completing installation, the apps loop back to the install page, leaving users stuck in a cycle with no access to India’s most popular streaming platforms.
A Core Streaming Block
This isn’t about small third-party apps. JioHotstar and Prime Video are essential services in India’s digital ecosystem. Many subscribers depend on them for sports, movies, and original series. The installation failure raises serious questions about compatibility, app optimisation, and testing standards.
A Blow to OnePlus’ Reputation
OnePlus has long marketed itself as a premium smartphone brand. But this glitch is a basic functionality failure that undercuts that reputation. For users, not being able to access two of the biggest OTT platforms feels like a direct snub.
Silence from All Sides
What’s more troubling is the lack of communication. Neither OnePlus nor the streaming platforms have issued a clear explanation or timeline for a fix. The absence of transparency only deepens user frustration.
Customers Left in Limbo
For now, OnePlus 13 users remain stuck, unsure if their devices will ever fully support JioHotstar and Prime Video. In an era where streaming defines everyday entertainment, the issue stands as an embarrassing lapse for both the smartphone maker and the OTT giants.