Netflix, just like most other subscription-based platforms has the devilish habit of automatic deduction of charges. This way they deduct money from the account of users before they can think about canceling the subscription.
But since this sinister strategy has been normalized by all the platforms then the subscribers have little option but to accept it in front of those giants.
But, at least they should have some grace in this automated payment method. Netflix doesn’t have that.
They cut money from the user’s account about a month before the existing plan is scheduled to expire. For instance, if an account has the next billing date of November 22 then they are pushing notifications of “Account On Hold” even today.
Even when there is almost a month left to enjoy all the contents.
Some users have pointed out a similar thing on social media and it indeed is frustrating. Why would they force their users to pay something one month in advance?
Why should their user experience be compromised with unnecessary pop-ups which are meant to be worthwhile at November’s end?
It’s high time Netflix thinks about the kind of experience they give to their users because that is one big pro they have with themselves.
And this behavior is NOT appreciated at all.
Dear @NetflixIndia my subscription will go off on 17th November 2022 but your app is not letting me to watch movies continuously prompting update payment method . Why your app is forcing to me to set autopay I can pay on 16th November also that's up to me. Change ur rules pls. pic.twitter.com/hny3CHy85n
— Bishal Mondal (@BishalM64693239) October 25, 2022
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