Premium Subscribers of SonyLIV have complained about getting too many ads. The premium subscription is meant for blocking them. Netizens are asking what is the use of spending so much money if they get ads even in the premium subscription.
Users have taken it to Twitter to complain about the problem and they have also said that the FAQ section of SonyLIV does not work at all and that the platform pays no heed to what problems the users are facing.
This is not the first time SonyLIV has frustrated and angered its users over and over again. Sometimes with a glitch that did not let fans watch their favorite sports program or sometimes With something else.
SonyLIV has let down its own subscriber base either with unnecessary advertisement or with bugs. If you have read our previous article on the same, you would remember how there were complaints about the platform showing up to four ads in the beginning of Shark Tank episodes.
The same blunder happens once more today, users with premium subscriptions too have to tolerate multiple ads. 10 to 12 ads on one episode of a show is not at all tolerable, at this rate SonyLIV will soon lose the majority of its user base.
There is no doubt that SonyLIV has produced some of the greatest movies and web series in India and that the quality of their content is unparalleled. But it is not only content that makes a user stay, a platform has to focus on the customer service as well. There is no point in showing these many ads and leaving the customers frustrated.
Very poor experience using @SonyLIV app. Paid an amount of 999 for premium membership but still getting ads in non – live episode on the app.
What's the use of being a premium user if.Even connected with you on wsap but no agent connected
Please look into it @AnupamMittal— Suryansh Raheja (@Suryansh_69) February 12, 2023
@SonyLIV why add is there for subscribed user also app experience is very bad.
Kindly work on it else no one will subscribe again— hardik trivedi (@hardik5353) February 12, 2023
Dear team. I have Sony liv Premium subscriptions
The most annoying part of watching @sharktankindia on @SonyLIV is the ads in between. What’s the point of buying premium subscription if I have to watch annoying ads 4 times in an episode
Why weren't there any ads before??
— Umesh Nagdev (@Umesh_Nagdev) February 12, 2023
Dear @SonyLIV team.I have #LivPremium subscription. Still showing lot of ads are cheating to subscribers.
It's really irritating, shall I not renew after expiration?
— $ha₹ma, Alok (@alok2k11) February 12, 2023
Multiple complaints to @consumerforum_ are needed to take action against @SonyLIV @SonyLIVHelps #boycottsonyliv
— Shailesh (@Shailes27431485) February 12, 2023
@SonyLIV app is pathetic pathetic pathetic if I was allowed I would have used worst language for you guys. Doesn't work well on TV I would recommend not to use this worst app. You literally get irritated give me my subscription amount back
— Chef Tanay Goregaokar (@chef_tanay) February 12, 2023
https://twitter.com/RohitLadda_/status/1624830533476974593?s=20&t=-jiDrtDf22FDDyBpSTPqbQ
Most #annoying part of watching @sharktankindia on @SonyLIV is the ads in between. What’s the point of buying premium subscription if I have to watch annoying ads 4 times in an episode
— Deepak Nayak (@dpaknayak) February 12, 2023
@SonyLIV we take online yearly subscription and still have to watch advertisement even after paying for premium… Why ????
— Udit Sawji (@UditSawji) February 12, 2023
@SonyLIV @SonyLIVHelps is the biggest scammer and a fraudster. Being a subscriber , web series are not getting played. Showing as playback failed. I request @jagograhakjago @narendramodi @AmitShah @PiyushGoyal to ban @SonyLIV @SonyLIVHelps
— Arijit Bhattacharjee (@Arijit_Offl) February 12, 2023
Sonyliv makes us feel like a cheated #SharkTankIndiaSeason2
— Aditi Raval (@aditiraval) February 12, 2023
@SonyLIV as a premium member seeing ads in between shark tank is breach of trust, why should we pay premium if we wanted to watch ads. Horrible surprised no one cares
— Jatin Shah (@jatin2604) February 12, 2023
@SonyLIV why are you charing me for premium subscription when you are showing me ads that too on recorded shows! This is not the kind of experience that i want.
— Arpita Nayyar (@arpita_nayyar) February 11, 2023
Hey @SonyLIV @sharktankindia
I am premium subscriber. Why am I still getting Ads on Shark Tank ??— Parth Patel (@ParthPatel5) February 11, 2023
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