It seems like troubles are far from over for SonyLIV. A powerhouse in regional OTT, the platform is quickly becoming a growing headache for many of its users. The past few weeks have been turbulent for the streamer, from the controversy surrounding its broadcast of the India vs. Pakistan Asia Cup 2025 match to technical glitches and poor UEFA Champions League streaming, and now yet another issue: the official SonyLIV website itself has been malfunctioning for several days.
A quick search on Twitter reveals a steady stream of complaints from users unable to access content, log in, or watch videos without constant interruptions. Many report that the website fails to load, displays error messages, or shows nothing but a blank screen. What’s puzzling is that the SonyLIV app seems to be working just fine on smartphones, leaving desktop users particularly frustrated.
Even those who manage to log in and start streaming on the website are often disappointed by the poor video quality.
@SonyLIV Why is your website not working since 2 weeks? I can still view sonyliv on phone app and ipad but website says no data to any content! Care to look into it?
— abrar ahmed (@pioneerabrar) September 18, 2025
@SonyLIV you have the worst streaming web app ever I am not able to run your website on my laptop.. i am trying to sign in again and again but all i get is try again and content not available… get your shit together or sell your broadcasting rights for football..
— Batsy gaming.yt (@batsy_gaming) September 18, 2025
Pure Bullshit website, can't watch the game even after a subscription. Please refund my money pic.twitter.com/VQlwy0R1L8
— ishvaku sunger (@ishvaku11) September 16, 2025
Sony LIV, what kind of horse shit website are you running? #SonyLIV #INDvsPAK
— Joy Bhowmick (@joy2bhowmick) September 14, 2025
@SonyLIV your app your website sucks…this is not what we paid for…ittni bakwaas app hai ye website tao can't even think about it
— Satyam raj (@bpspurnea) September 14, 2025
@SonyLIV your website sucks ass, @JioHotstar is ten times better. Thank you for your attention to this matter.
— Sasta George Carlin (@chaturchampak) September 14, 2025
Your website is pathetic @SonyLIV
— Akshay Lamsoge (@AkshayLamsoge) September 14, 2025
The timing of these glitches is especially frustrating for sports fans. SonyLIV is a go-to platform for major sporting events, and users are venting their anger about missing crucial moments due to buffering, lagging, or complete streaming failures.
Some users have attempted basic troubleshooting, clearing cache, deleting cookies, and disabling ad blockers, but the issues seem widespread and not tied to individual settings. The sheer volume of complaints points to a larger, systemic problem with SonyLIV’s infrastructure.
This isn’t the first time SonyLIV has been criticized for technical issues. For years, the platform has faced backlash over its clunky interface, app stability, and live-streaming performance, particularly during high-traffic events.
With complaints continuing to rise, SonyLIV faces a significant challenge. In a competitive OTT market, poor user experience can lead to customer churn and lasting damage to the brand’s reputation. This situation is a reminder that good content alone isn’t enough; a smooth, reliable platform is just as essential.
Right now, many SonyLIV subscribers feel they’re not getting their money’s worth. Stay tuned for more updates.
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